Shipping policy

Shipping

Online orders are dispatched within 24 hours of receipt.

United Kingdom
Royal Mail First Class, £3.95 on all products. Delivery is typically 2 to 3 working days.

International
International delivery is available on VertiBaX branded products. All other products in the store are available for UK delivery only.

• Europe: £6.50
• United States: £10.50
• Australia: £10.50
• New Zealand: £10.50

Delivery is charged in pounds sterling and converted to your local currency at checkout, so the amount you see at checkout is the amount you pay. International delivery times vary by destination and are estimates rather than guarantees.

International orders may be subject to import duties, taxes or customs charges in the destination country. These are set by local authorities, are not included in the prices shown, and are the responsibility of the recipient.

Trade accounts
Purchase orders are dispatched by either Royal Mail or our courier service, depending on which is most fit for purpose.

Exchanges and returns
If you wish to exchange or return an item, please send it via recorded delivery to:

VertiBaX Ltd, Anvil House, Main Street, Long Preston, Skipton, North Yorkshire, BD23 4ND

Full details, including our 30 day return window and the 14 day cooling off period for orders shipped into the EU, are set out in our Refund Policy.